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For Season 8 of the podcast,  I’m focusing on one of my greatest passions: business!

I’ve had my own business since 2012 and entrepreneurship is a pursuit I devote a tonne of time, energy and focus to – whether it’s growing my own business, or mentoring others in theirs.  In this season, I’ll be taking you behind the scenes in my business – as well as interviewing business owners I respect enormously.

This week, I’m diving into a question I get asked a LOT: how I have built and run a remote support team.  In my first business, I built a “traditional” team of full-time employees who attended the office with me every day.  However we also had support from an overseas VA from 2013, and I hired remote PAs as well.

In my current business, my team is fully remote.  I’ve learned a huge amount about the dos (and don’ts) of building a team like this and have also supported dozens of mentees to build theirs too.

In this episode I share:

  • The five golden rules of building a support team
  • Why hiring for the person you need right now is not a good idea
  • The most common mistakes I see business owners making with remote team members
  • The communication structure myself and my team work to
  • The mindset block you need to get over to have a truly effective remote team
  • The four different levels of remote support that you can have in your business – and what each level should deliver to you
  • What hourly rate you can expect to pay at each of these four levels
  • My top tips on finding a great support person
  • Why my goal in my business is to simply “be Lorraine” as much as possible!

I also do a call-out this week for interest in a business accelerator I’m exploring.  Hit this link to be on the list to hear about it: https://lorrainemurphy.com.au/business-accelerators-roi/